Effective Date: 06 August 2025
1. INTRODUCTION
1.1 Agreement Overview
These Terms and Conditions ("Agreement") govern the legal relationship between Rizzbees S.R.O. ("Rizzbees," "we," "us," or "the Company") and you ("Client," "you," or "your"). By accessing or using any services provided by Rizzbees, including account creation, virtual asset trading, fiat conversion, or staking services, you confirm that you have read, understood, and agreed to be legally bound by this Agreement.
1.2 Services Provided
Rizzbees is a registered Crypto-Asset Service Provider (CASP) in Slovakia. The services offered under this Agreement include the exchange of virtual assets for fiat currencies and vice versa, the exchange of one virtual asset for another, the provision of custodial wallet services for digital assets, and the staking of supported virtual assets.
1.3 Compliance and Regulation
Rizzbees operates in strict compliance with the laws of the Slovak Republic and the European Union. Our operations are governed by, among others, Slovak Act No. 297/2008 Coll. on the Prevention of Legalization of Proceeds of Criminal Activity and Terrorist Financing (AML/CFT); the Fifth and Sixth Anti-Money Laundering Directives (AMLD5/6); Regulation (EU) 2023/1113 on information accompanying transfers of funds and certain crypto-assets (TFR), which includes the "Travel Rule"; and the General Data Protection Regulation (GDPR). We adhere to the international standards set by the Financial Action Task Force (FATF). Furthermore, Rizzbees is preparing for full compliance with Regulation (EU) 2023/1114 on Markets in Crypto-Assets (MiCA) once it becomes fully applicable. Our activities are supervised by the Slovak Financial Intelligence Unit (FIU) for AML/CFT compliance purposes.
1.4 Updates to Terms
We reserve the exclusive right to amend or modify this Agreement at any time. Any such changes will be made effective by posting the revised version on the Website. Your continued use of the services following the posting of any changes will constitute your acceptance of such revised Terms.
2. User Registration and Verification
2.1 Account Opening
To access any of our services, all prospective users must successfully complete our Know Your Customer (KYC) or Know Your Business (KYB) verification process. This is a mandatory prerequisite and involves the submission of valid identity documents, proof of residence, information regarding the source of funds, and, for corporate entities, all relevant corporate and beneficial ownership documentation.
2.2 Eligibility
You must be at least eighteen (18) years of age to enter into this Agreement. By creating an account, you represent and warrant that you meet this age requirement and that you are not a resident of any jurisdiction where our services are prohibited. We reserve the right to refuse the opening of an account or to terminate an existing account if we determine that any information provided is false, misleading, or incomplete. Each user is permitted to hold only one account. The creation of multiple accounts by a single user is strictly prohibited and will result in the termination of all associated accounts.
2.3 Prohibited Clients
Rizzbees maintains a strict policy of not onboarding high-risk clients. Accordingly, we do not accept clients who are classified as Politically Exposed Persons (PEPs), their family members, or close associates. Any attempt to open an account by such individuals will be rejected. Furthermore, we do not provide services to shell companies or any legal entity that fails to provide full transparency regarding its ultimate beneficial owners, who must be natural persons.
2.4 Client Obligations
You are obligated to promptly inform Rizzbees of any changes to the information you have provided, including but not limited to your residential address, contact details, or your status concerning being a Politically Exposed Person.
3. Services and Usage Restrictions
3.1 Virtual Asset Exchange
Our platform facilitates the conversion between supported fiat currencies and virtual assets. All transactions are subject to the prices, fees, liquidity, and potential slippage applicable at the time of execution.
3.2 Custodial Wallets
We provide custodial wallet services for the secure storage of your digital assets. While you retain full legal ownership of the assets held in your account, you acknowledge that Rizzbees controls the private keys associated with these wallets as an integral part of the custody service.
3.3 Staking
You may delegate certain virtual assets for staking through our platform. Any rewards generated from staking activities will be distributed to you net of our service fees. You acknowledge that staking involves inherent network risks and may be subject to lock-up periods imposed by the underlying protocol.
3.4 Service Limitations
We reserve the right to limit, freeze, or deny access to your assets or account when required by applicable law, a court order, or a request from a competent authority, or for the purpose of mitigating risks identified through our internal compliance procedures.
3.5 User Conduct
By using the Website, you formally agree that you are the sole beneficial owner of your account and the funds therein. You shall not conduct any transactions on behalf of any third party, nor shall you grant any third party access to or use of your account. You are further prohibited from using our services in connection with mixers, tumblers, or any other service designed to obscure the source or traceability of funds. You must immediately notify us of any unauthorized use or suspicious activity related to your account. Any breach of these obligations may result in the immediate suspension or termination of your account and reporting to the relevant authorities.
3.6 Travel Rule Compliance
In accordance with Regulation (EU) 2023/1113 (TFR), all crypto-asset transfers are subject to the "Travel Rule." This requires us to collect, verify, and transmit specific information about the originator and the beneficiary of each transaction. We may block, reject, or suspend any transfer that does not comply with these information requirements.
3.7 Prohibited Jurisdictions
Rizzbees does not offer services to individuals or entities residing in jurisdictions identified as high-risk or subject to international sanctions. A list of prohibited jurisdictions is maintained internally and updated regularly. It is your responsibility to ensure you are not a resident of a prohibited jurisdiction. Any attempt to circumvent these restrictions will result in the immediate and permanent closure of your account.
4. FEES AND CHARGES
4.1 Trading and Custody Fees
All applicable fees for trading and custody services are published on our Website. We reserve the right to modify these fees upon providing you with at least fourteen (14) days' notice.
4.2 Staking Fees
As remuneration for our staking services, we shall retain a percentage of the staking rewards generated. The specific fee structure is detailed on our Website.
4.3 Withdrawal Fees
Withdrawals of both fiat and crypto-assets may be subject to fees, which are determined by network transaction costs and third-party provider charges.
5. RISKS AND DISCLAIMERS
5.1 Market Volatility
You acknowledge that the markets for crypto-assets are highly volatile and that prices can fluctuate rapidly and unpredictably. Past performance is not an indicator of future results, and you may lose the entire value of your assets.
5.2 Custodial Risks
While we implement robust security measures, holding assets with a custodian like Rizzbees involves certain risks, including cybersecurity threats and the potential failure of third-party service providers.
5.3 Regulatory Risks
The legal and regulatory landscape for crypto-assets is evolving. Changes in laws or regulations may adversely impact the availability, value, or legal status of your assets or our ability to provide services.
5.4 No Investment Advice
Rizzbees does not provide any form of investment, financial, legal, or tax advice. All decisions to buy, sell, or hold crypto-assets are your own, and you use our platform entirely at your own risk.
6. Data Protection and Privacy
6.1 GDPR Compliance
https://www.rizzbees.com/privacy-policy
6.2 Data Retention
In compliance with our legal obligations under AML/CFT regulations, we are required to retain all data and documentation collected for KYC/KYB purposes for a minimum period of five (5) years following the termination of the business relationship or the date of an occasional transaction.
6.3 Data Rights
7. TERMINATION
7.1 By Client You may terminate your account by written notice to support@rizzbees.com. Termination is effective after the settlement of any outstanding obligations.
7.2 By Company We may suspend or terminate accounts in cases of regulatory violations, fraudulent activity, or breach of terms.
7.3 Termination by Rizzbees
We reserve the right to suspend or terminate your account and this Agreement at our sole discretion, particularly in cases of fraudulent activity, breach of these terms, or violation of any applicable law or regulation.
8. LIMITATION OF LIABILITY
8.1 General Limitation
To the fullest extent permitted by law, Rizzbees shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or goodwill.
8.2 Liability Cap
Our total aggregate liability to you for any and all claims arising out of or in connection with this Agreement shall be limited to the total amount of fees paid by you to us in the ninety (90) day period immediately preceding the event giving rise to the claim.
8.3 Exemption for Compliance Actions
We shall not be held liable for any loss, damage, delay, or inconvenience resulting from actions taken in good faith to comply with our legal and regulatory obligations, including but not limited to the freezing of assets, blocking of transactions, or reporting to authorities as required by AML/CFT laws.
9. Governing Law and Jurisdiction
9.1 Applicable Law
This Agreement and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of the Slovak Republic.
9.2 Jurisdiction
The parties agree that the courts of the Slovak Republic shall have exclusive jurisdiction to settle any dispute arising from this Agreement. This does not prejudice the rights of consumers under applicable EU law. In the event of a conflict between the requirements of different jurisdictions, Rizzbees reserves the right to apply the strictest applicable standard to ensure full compliance.
10. Miscellaneous
10.1 Entire Agreement
This document, together with our Privacy Policy and any other policies referenced herein, constitutes the entire agreement between you and Rizzbees and supersedes all prior agreements and understandings.
10.2 Severability
If any provision of this Agreement is found by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
10.3 No Waiver
Our failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.
11. Contact Information
Rizzbees s.r.o.
Company ID (IČO): 56696086
Address: Dunajská 4516/66, 811 08 Bratislava, Slovak Republic